Terms & Conditions

Effective date: 1 October 2026 · GyaanKool Research Labs Private Limited

These Terms & Conditions ("Terms") govern your engagement with GyaanKool Research Labs Private Limited ("GyaanKool", "we", "us", or "our"), a company incorporated under the Companies Act, 2013, with its registered office at Proworks, 235, 2nd Floor, 13th Cross Rd, Indiranagar, Bengaluru 560038, Karnataka, India. By engaging our services, signing a proposal or Statement of Work, or otherwise transacting with us, you ("Client") agree to be bound by these Terms.

1. Services

  • Getskilled — Student employability training, Faculty Development Programmes (FDPs), corporate upskilling, Training & Placement (T&P) planning, AI readiness programmes, and digital placement platform services for colleges, universities, and companies.

The scope, deliverables, timeline, and fees for each engagement are defined in a written Proposal, Statement of Work (SOW), or Service Agreement signed by both parties.

2. Engagement and Acceptance

An engagement begins upon the Client's written acceptance of a Proposal or SOW, or upon receipt of an advance payment, whichever occurs first. GyaanKool reserves the right to decline any engagement at its sole discretion.

3. Payment Terms

  • Fees are as specified in the applicable Proposal or SOW. All amounts are in Indian Rupees (INR) unless otherwise stated.
  • Invoices are payable within the number of days stated on the invoice (typically 7–15 days from the invoice date).
  • GyaanKool may charge interest at 1.5% per month on overdue amounts.
  • For multi-phase engagements, payments are typically structured as milestone-based tranches. Work on the next phase may be paused until the preceding milestone payment is received.
  • All applicable taxes, including Goods and Services Tax (GST), are charged in addition to the quoted fees unless explicitly stated otherwise.

4. No Refund Policy

All payments made to GyaanKool Research Labs Private Limited are strictly non-refundable.

Once a payment is made — whether as an advance, milestone payment, programme fee, or any other consideration — it will not be refunded under any circumstances, including but not limited to:

  • Change of mind or business priorities by the Client;
  • Partial completion of a programme or project;
  • Delays caused by the Client's failure to provide required inputs, approvals, or access;
  • Force majeure events;
  • Early termination initiated by the Client.

In the event GyaanKool is unable to deliver a service due to reasons solely attributable to GyaanKool, the parties will negotiate a credit or alternative arrangement in good faith. No cash refunds will be issued in any scenario.

5. Intellectual Property

  • Client Materials: All data, documents, brand assets, and materials provided by the Client remain the property of the Client.
  • GyaanKool IP: All pre-existing intellectual property, frameworks, methodologies, tools, and proprietary technology developed by GyaanKool prior to or independently of the engagement remain exclusively owned by GyaanKool.
  • Deliverables: Upon receipt of full payment for an engagement, GyaanKool grants the Client a non-exclusive licence to use the deliverables for their internal business purposes, unless a full IP assignment is specifically agreed in writing.
  • GyaanKool reserves the right to reference the engagement for case studies, portfolios, and marketing, subject to confidentiality obligations.

6. Confidentiality

Both parties agree to keep confidential all non-public information shared during the engagement. This obligation survives the termination of the engagement for a period of three (3) years. Where a separate Non-Disclosure Agreement (NDA) has been executed, its terms prevail.

7. Client Responsibilities

The Client agrees to:

  • Provide timely access to systems, data, personnel, and approvals necessary for GyaanKool to deliver the agreed services;
  • Ensure that any data shared with GyaanKool is lawfully obtained and that sharing it does not violate any applicable law or third-party rights;
  • Designate a single point of contact for the engagement;
  • Review and approve deliverables within the timelines specified in the SOW.

Delays or failures arising from the Client's failure to meet these responsibilities may result in revised timelines and additional charges, and do not entitle the Client to a refund.

8. Limitation of Liability

To the maximum extent permitted by law, GyaanKool's total liability to the Client for any claim arising out of or relating to these Terms or any engagement shall not exceed the total fees paid by the Client for the specific engagement giving rise to the claim in the three (3) months preceding the claim. GyaanKool shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, data, or business opportunity.

9. Warranties and Disclaimers

GyaanKool warrants that it will perform services with reasonable skill and care. All AI and software deliverables are provided on an "as-is" basis for the agreed scope. GyaanKool does not guarantee specific business outcomes, placement percentages, revenue improvements, or AI model accuracy beyond what is documented in the SOW. Results depend on the quality of Client data, co-operation, and third-party systems.

10. Termination

  • Either party may terminate an engagement by giving thirty (30) days' written notice.
  • GyaanKool may terminate immediately upon material breach by the Client, including non-payment.
  • Upon termination, the Client is liable for all fees for work completed or in progress up to the termination date. No refunds will be issued for payments already made.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within thirty (30) days, disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration in Bengaluru, Karnataka. The courts of Bengaluru shall have exclusive jurisdiction for any matters not subject to arbitration.

12. Amendments

GyaanKool reserves the right to update these Terms at any time. The current version is always available on this website. Continued engagement after an update constitutes acceptance of the revised Terms.

13. Contact

For questions about these Terms, write to us at [email protected] or visit us at Proworks, 235, 2nd Floor, 13th Cross Rd, Indiranagar, Bengaluru 560038, Karnataka, India.