Privacy Policy — Getskilled™

1. Introduction

GyaanKool Research Labs Private Limited (“we”, “us”, or “our”) operates the Getskilled™ platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Platform.

By using the Platform, you consent to the practices described in this policy. If you disagree, please discontinue use.

2. Information We Collect

We collect the following categories of personal information:

Account information: Name, email address, and password when you register
Profile information: Career interests and learning preferences you provide during onboarding
Usage data: Pages visited, courses viewed, enrolment activity, and time spent on the Platform
Device and log data: IP address, browser type, operating system, and referral URLs
Payment information: Processed securely by our payment partners; we do not store full card details

3. How We Use Your Information

We use collected information to:

Provide, maintain, and improve the Platform
Personalise your learning experience and course recommendations
Process enrolments, payments, and issue certificates
Send transactional emails (account confirmation, password reset) and, with your consent, promotional communications
Analyse usage patterns to improve our content and services
Detect and prevent fraud, abuse, and security incidents
Comply with applicable laws and regulations

4. Cookies & Tracking

We use cookies and similar technologies to maintain your session, remember preferences, and understand how the Platform is used. You can control cookies through your browser settings; however, disabling certain cookies may affect Platform functionality.

We use session cookies (httpOnly, deleted when you close your browser) to keep you logged in. We do not use third-party advertising cookies.

5. Sharing of Information

We do not sell your personal information. We may share information with:

Service providers: Hosting, analytics, payment processing, and email delivery partners who process data on our behalf under data processing agreements
Instructors: Anonymised aggregate data about course completion and engagement (never personal contact details)
Legal authorities: When required by law, court order, or to protect the rights and safety of users and the public
Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections

6. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete or anonymise your personal information within 30 days, except where retention is required by law or legitimate business interests (e.g., tax records).

7. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS/TLS), hashed password storage, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, you have the right to:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data
Portability: Request your data in a structured, machine-readable format
Objection: Object to processing for direct marketing at any time
Withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise these rights, contact us at [email protected].

9. Children's Privacy

The Platform is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a prominent notice on the Platform before the change becomes effective. Your continued use after the effective date constitutes acceptance.

11. Contact Us

For privacy-related questions or to exercise your rights, contact our Privacy Officer at: [email protected]
GyaanKool Research Labs Private Limited (CIN: U62090KA2025PTC204517), Proworks, 235, 2nd Floor, 13th Cross Rd, Indiranagar, Bengaluru 560038, Karnataka, India.